21m 14sLänge

Jakob Nielsen presents a rare longitudinal study of 12 years' evolution in web usability. (From the UX Conference in London.) Jakob Nielsen, Ph.D., is co-founder and principal of Nielsen Norman Group: User Experience Research, Training, and Consulting. Watch part two of this talk: https://www.youtube.com/watch?v=bUrpQYJUvpM Learn more about our conferences: https://www.nngroup.com/ux-conference/